Email address, password (hashed), display name (optional).
Models, designs, job data you upload. Stored on our servers to provide the service. We do not access, review, or share your content.
IP address, pages visited, features used, browser type. Collected to understand how the service is used and to improve performance.
Stripe processes all payments. We do not store card numbers or payment details. Stripe's privacy policy applies to payment data.
We do not sell, share, or rent your data.
Database and authentication provider. Your data is processed by Supabase in accordance with their privacy policy.
Payment processor. Stripe's privacy policy governs payment data.
Your account, content, and billing history are retained while your subscription is active.
Your content is deleted 30 days after cancellation. Account information is deleted 90 days after cancellation. Billing records may be retained for tax/legal compliance.
We use HTTPS encryption, password hashing, and encrypted storage. No system is 100% secure. You are responsible for keeping your password confidential.
Email support@saphyr.com.au with "Data Export Request" to get a copy of your data within 30 days.
Email support@saphyr.com.au with "Account Deletion Request" to delete your account and data within 30 days.
You can update your account information by logging in.
Click "Unsubscribe" in marketing emails to opt out. Transactional emails (billing, security) cannot be disabled.
Supabase processes data in Oceania. By using our service, you consent to your data being transferred and processed in this region.
We may change this policy anytime. Changes are effective immediately. Continued use = acceptance.
support@saphyr.com.au